Testimonials

Keller & Co were recommended to us as a friendly and professional accountancy firm who could support a new and relatively small business as we grew. We engaged their services five years ago and have absolutely no regrets.

Rob and his team have supported us with monthly payroll, production of annual accounts, completion of tax returns and communications with Companies House, as well as providing valuable guidance and advice when we have encountered challenges with our accounting software. As a small business we expect to work ‘all hours’ but have been pleasantly surprised at how flexible Rob’s team are and have sometimes received responses to queries on weekends or on evenings, which were not expected but were appreciated nonetheless.

Working with Keller & Co gives us peace of mind that everything is in hand when it comes to payroll, accounts, tax affairs, etc which allows us to focus on our core business activities.

I have had the pleasure of working with Rob and his staff for the past 6 years, and I can confidently say that their expertise and dedication has been instrumental in the success of my business. They are always available to answer questions, offer support, and explain financial matters in a clear and simple way. Their integrity, reliability, and commitment has been amazing, and I highly recommend their services.

I can't believe that 17 years have now gone by since we were advised by Mike to come and see you about the garage business we'd seen for sale! We had never owned our own business and came to you with a set of accounts and a sales brochure. Without your extensive advice about business purchase processes, owning a business, taxes, and accountancy, I honestly don't think we would have had the confidence to proceed with buying. I'd like to thank you for that as well as the excellent support we've received over the years since. We have never looked back and the business has grown way beyond our expectations. Yourself and Vicki are always fantastic in advising me and ensuring our affairs are in order. Thanks a million to both of you and the rest of the team for your friendly professional support.

I would like to thank Rob and his staff for sorting my tax affairs. I found myself in a very difficult situation with unpaid tax due to HMRC, being due to personal family reasons where I neglected to deal with the matter in hand. I contacted Rob who was brilliant and he assured me he would be able to sort it out.

After working with Samantha from Kellers who did a fantastic job, I am now up to date with my tax affairs and totally satisfied with the overall outcome.

I would highly recommend Keller & Co to anyone worried about tax issues or looking for an honest and friendly accountancy company. They have completed excellent work on my behalf and certainly gained another satisfied client for life.

A big thanks to Rob, Samantha and all the team at Kellers.

I just wanted to say thank you for taking the time yesterday to talk me through helping my wife Ellie feel safe in leaving her job. As you know she has been a mental health nurse for 20 years now and she feels she has done her shift.

It is through your assistance that you have helped me steer my company to calmer waters after what was a turbulent time with my previous accountants.

Your experience and guidance has turned my company around in the 3 years I have been with you. And remember this was through a pandemic as well, when my customers were closed!

I now have the confidence and knowledge to steer my business to more success in the future.

And a special thank you to Sam. She has been a superstar and very patient with me!

You have a great team there Rob and they all do a very professional and on time job!

Both me and my family thank you for your patience and guidance and we appreciate everything you have done for us.

Keller & Co were recommended to us when we started trading back in 2006. The advice and services that they have provided have always been first class. Rob and all the team are friendly and approachable, as well as being efficient and knowledgeable. I can always get hold of the person I need to speak with, and their fees are reasonable.

We are very pleased to have Rob and the staff at Keller & Co continuing to support us as they always have done.

Just a quick note to let you know how much we appreciate the support from all of your staff throughout the year, especially Nicky.

We had our VAT inspection yesterday for which I needed a few reports, and as always Nicky provided them within minutes.

I also had to call your office as HMRC needed an explanation of some supplementary income, and Nicky called me back again within 2 minutes, allowing me to put the HMRC at ease.

Nicky then followed up with a lovely short email to make sure the inspection went well this morning.

I don’t normally send emails like this, in fact just the opposite (probably just 2 in 25 years of trading), but credit where it is due.

I have been a client of Keller & Co for almost 33 years, through recession and recession! I have always trusted Keller & Co to always give me the best advice, the staff are friendly, well-qualified, and efficient, and Rob will always make himself available to deal with pressing questions to be answered. We have employed staff for over 40 years in business, amounting to 1000 years of employment, so we have needed a good accountant at all times. Luckily enough we have been a client of Keller & Co, who have helped us through the good times and also some which have not been so good. I could not be happier with my continued association with this company, and thank you Rob and all your wonderful staff.

Almost thirty years ago I qualified as a Chiropodist, and through advertising and word of mouth, I started my own visiting practice. That was the easy part! I knew little about running a business, and soon realised I would need the help of an accountant. I met with Rob Keller of Keller & Co, who immediately put me at ease.

Rob and his team were more like a family, and they guided me through all the tax related matters, and gave advice on anything I didn’t understand.

I reluctantly decided to retire at 75 years of age, and Rob kindly put me in touch with someone who was looking for a chiropody visiting practice. Thanks to Rob I met someone suitable to look after all my lovely clients, and it was a smooth transition to retirement for me.

Thanks Rob and his team at Keller & Co, as you were there for me at the beginning of my business venture, and you were there for me at the end.

Thank you for your message, and thank you for returning my email on a Sunday!! I wasn’t expecting that answer as I only emailed you today so I wouldn’t forget!

I am so grateful for all you have done to lower our tax bill and our stress levels. I cannot tell you what a change you have made to our lives. The relief is enormous!!

Rob, I honestly don’t know how to put into words our thanks for all your help and support regarding our HMRC enquiry and bringing it to a conclusion with no tax to pay. This is such a huge relief for Emma and I especially coming into Christmas. Thank you, thank you, thank you!

Thank you a million times more -you have given our children the best gift you could – their parents back in the room, mentally now as well as physically.

We have received a letter from HMRC today to say that the HMRC tax enquiry is now complete, and there is no tax liability.

Thanks for everything you did for us, especially calming me down when I was imagining all kinds of scenarios.

A big thank you to Keller & Co for coming to our rescue last month. Our Bloodbikes NICU Support Registered Charity was established 10 years ago in 2011 and fundraising becomes more difficult year on year, with last year being no exception during these extraordinary times. Despite the additional workload all accountants experience meeting the January tax return deadlines, Rob and Vicki set aside their free time to complete our financial statements for the Charity Commission, which has been very much appreciated by everyone concerned.

Having recently sold my business a few months ago, I just wanted to take the opportunity of thanking both you and your team for all your help and assistance over the past ten years. The personal and professional service I received was excellent, and there was always someone to deal with any enquiries I had. You guided me in selling my business, and throughout the period of self-employment the advice I received was brilliant. If I need any accountancy assistance in the future, I will be in contact again.

I was recommended to Keller & Co by other small businesses in the South Gloucestershire area, and have been a client since 2010. As an owner Director of a small business it is important to have a flexible and dynamic approach to my finances and any related queries that arise during the year. I have been and continue to be extremely happy with not only the quality of the service I receive, but the speed at which queries are answered and work is completed. I find the staff to be polite, knowledgeable, very helpful, and the practice to be welcoming and friendly. A great little company with a ‘can do’ attitude where the reliable service on offer has earned it a prominent presence in the local community.

I was recommended to Keller & Co and have been a client now for over seven years. I continue to be very happy with the service they provide and always feel like a very valued client, even though my business is quite small. They endeavour to deal with any questions raised and provide answers and advice quickly, and help is available whenever needed. Recently Rob and his team of girls went above and beyond to ensure I was able to purchase my first home and I can’t thank them enough! I would highly recommend Keller & Co!

Having been a sole trader since 1979, I know both how disastrous the wrong chartered accountant can be, and how insignificant you as a client, can be. My accounts have been processed by Keller & Co for almost thirty years without issue, and when I come into their offices, the staff are always pleasant and efficient with Rob not adverse to coming out and greeting me by name and taking an interest in my work. Those attentions to detail make the difference to a smaller business. Thank you.

I just wanted to drop you a line to thank you for keeping the business going. It is very reassuring to know that we can depend on Keller & Co in a crisis, even when there is a deadly pandemic going on in the world!

Jackie spent a lot of time trying to resolve matters with salaries and tedious phone calls and online chats, which was very much appreciated, as there were frustrating issues with Autopay online. Help was available on a day she would not normally be working, so a big thank you for this support.

Big thanks to Krystle too, for good solid detailed advice and a great sense of humour too, so double whammy - good service with a smile!

Thanks to everyone else too. You are a great team of people, so cakes all round when we are all back to normal!

Having been self employed since 1985, Keller & Co have looked after my accounts since Rob acquired the business of Elmwood Business Services in 1991.

I have always had total confidence in Rob and his team in the handling of my VAT, Payroll, Accounts, and all other aspects of accountancy. Rob is always on hand with stoic advice when required, personally gets to know his clients, and understands their needs and the professional advice required. I am and continue to be completely satisfied with the overall professional service Keller & Co offer.

I would like to leave a testimonial to Keller & Co, and especially for Sarah who manages my account.

From day one, she held my hand whilst I was learning the ropes and continue to do so now that the company has been actively trading for the past six years. She is always professional, friendly, and most importantly very punctual with regards to communication and performing her duties.

The fact that I am writing to you is a testament to her professionalism.

I am writing to say it has been a great pleasure to work with Rob Keller and his team. In our first meeting with Rob he spent more than an hour to gain an overall understanding of our company, and discussed how he could support us strategically in the long-term, and how we could become more tax efficient. He has answered all our questions, and we have gained a better understanding of our accounts. Great support from an experienced, professional, and hard working team! We shall be recommending Keller & Co to others.

We first met with Rob, after personal recommendation, in the early 90’s when we were setting up firstly our Car Sales business, and shortly after that our Property Development company, which we have been running for nearly 30 years. I vividly remember the day Rob arrived at our premises, when he clearly and concisely advised us on our new business needs. We were inexperienced and looking for a lot of advice and support, having no idea about running a business!

Over the years, we have developed a close and comfortable working relationship with Rob, Vicki and the whole team - they are all extremely approachable, friendly and professional, readily available at the end of the phone and always very quick and efficient when assisting with any queries. We are confident in the knowledge that we can totally rely on Keller & Co to represent all our accounting needs, and we look forward to catching up both socially and professionally at our twice- yearly meetings.

We have no hesitation in recommending Rob to others. Thank you to the team for all your help over the years!

We want to say a huge thank-you for all your advice, care and support over so many years. When we started our building business in the early 80’s, and you became our accountant, we never dreamed that you would see us through the buying of the land, the building of Bridge House, and the running of the residential home.

You were always there to guide us and offer your advice over the next 27 years, which was invaluable. When we came to sell Bridge House as a going concern, you were there for us and together with Catherine you did your utmost to ease the path to our retirement.

We want you to know that we have every confidence in you both and are truly grateful, and look forward to your continuing support in the future.

Rob has been a brilliant mentor to me since I made the daunting decision to leave employment and start my own business. He has been generous with his time and advice. Rob has a brilliant team of ladies working for him and I enjoyed prompt responses to my ( many) questions, friendly and regular correspondence, and there is always somebody to talk things through with over the phone. I would strongly recommend his firm to anyone needing accounting services.

Keller & Co have been our accountants and tax advisors for over four years, after being recommended by one of my clients. Rob was very welcoming on the first meeting as he always is. We were happy to explain our business and he gave us reassurances that he could help us. He actually saved us more tax than his fees cost in the first year. We enjoy the personal service we always get from him and his staff. The phone is always answered quickly, and someone is always able to help. Our accounts have always been completed efficiently and quickly, and Rob and his staff are always on hand to offer advice on new ventures being considered.

I have been in business since 1991 and Rob is the best accountant I have ever had, and I have had quite a few! We have no hesitation in recommending him and his staff for accountancy and taxation services.

Keller & Co were recommended to my wife and I by our local bank in 2007, when we set up our business eleven years ago. Throughout that time Keller & Co have provided an excellent service for both our limited company and our personal taxation matters. We have no hesitation in saying that the service from Rob and his team has been exemplary over this entire period. They have always been responsive, professional, and very friendly. As they say, a “pleasure to do business with”.

We have worked with Keller & Co for many years and have always found their service to be of a high standard, offering very good advice. They have been flexible in their way of working for both meetings and working on our accounts. They have been a considerable help to us over the years giving advice on mergers and tax implications and we would have no hesitation in recommending Keller & Co.

Our thanks to Keller & Co for providing us with accountancy services for over twenty five years, bearing out our belief that the support and services of a good firm of accountants are essential for our business. Our accounts have always been prepared to high standard, dealt with professionally for tax purposes and the fees are always competitive.

Over this period we have found Rob to be a very professional person, approachable and supportive. Rob’s professionalism reflects on his staff who are always polite, friendly and helpful.

Given this long term business relationship, we can confidently recommend Keller & Co to businesses looking for a good, honest and reliable firm of accountants.

I am self- employed and Keller & Co have been my accountants for over 10 years.

I have always found them to be professional and efficient in dealing with my financial affairs, and addressing any queries promptly. I would not hesitate in recommending this firm to friends or family.

I thought it was time to write and thank you all at Keller & Co for the professional help I have received over the last eight years. All of your staff treat me with courtesy and respect and couldn't be any more helpful.

Being self employed I’m not what you would call a lucrative client for Keller’s but they helped me so many times for financial advice and planning. It has been so reassuring that Rob is always at the end of the phone when things can appear so confusing and often overwhelming. I know that I am getting a cynical, grumpy old man in my mature years but it doesn’t stop me from appreciating a genuine act of kind generosity which was extended to me for the preparation of my 2016 Accounts and Tax Return.

Thank you so much Rob for all your help, advice, patience, and hard work. Not only in helping my business, but also obtaining me a tax refund. You have really made things easier for me, and I have already given your details out to others. I cannot recommend you more highly. Thanks for everything.

As you know, now aged 75 years, I have decided to retire and close my small business down.

I wanted to write to thank you and your staff for your invaluable help and expertise over the past ten years or so. During that time, there have been countless times when, feeling insecure usually following correspondence from HMRC, we have telephoned or emailed your office, and you were always there to allay any worries and deal with the matter. It is that level of service a small business needs; familiarity, yet still highly professional. You were recommended to me by a good friend, Robert Lapthorne, and I thank him for it, but most of all, I thank you and your staff for taking the worry out of tax returns.

We have been with Keller & Co since 1987 after a recommendation from a friend.

Rob took over the Accounts and has given us a very good service ever since.

He has a great team around him, all being very knowledgeable and always polite.

Very helpful on the phone, should you need advice.

I always look forward to my year end chats with Rob at my home, the help and advice on the business and tax has always been invaluable.

I would have no hesitation in recommending Keller & Co to family or friends.

Dear Rob

Thank you for an enjoyable lunch and sound advice once again. I also write to thank you and your team for your support and diligent work over the past five years.

Since we started working together you have given me sound strategic advice including the recommendation to buy out the main shareholders with the management buy back scheme which has now put me in full control of a successful business. With the development of the Management Reward Scheme we have also achieved significant growth through a difficult recession and are well positioned for the implementation of the next business plan. I am more than happy to continue to recommend you and your services to local businesses who value good service and practical advice.

On behalf of Office Beverages I thank you for your continued support and look forward to our future working relationship.

Kind Regards

Peter Brooks
Managing Director
Office Beverages

Dear Rob

Have received and actioned the above accounts and am now looking forward to my retirement.

I would like to take this opportunity to thank you and your staff for your professional, yet friendly, advice I have received over the last eighteen years of our association.

I will not hesitate to recommend your services to friends and associates in the future.

All the very best

Tony Shepherd
Ex Health Choice

Dear Rob & Staff

Just a line to thank you and all your staff for 26 years of service and friendship.

As a sole trader I have found both you and your staff most approachable and very helpful (nothing being too much trouble) and with a solution always swiftly and completely being found.

I feel I have been afforded the care and courtesy that some big companies might expect from everyone at the office, whenever and wherever it was needed, especially from Ann.

I consider it a privilege to have met every one of you and would be very, very happy to recommend Keller & Co to anyone wishing to instruct a top firm of accountants, it really was like talking to friends.

In closing I would like to tell you all how grateful I am for everything you have done for me over the years to make my business run so smoothly and successfully for so long.

Rob you are a gentleman and a lifelong friend.

VERY KIND REGARDS

Malcolm Earl

Dear Rob

Just a line to say how pleased we have been with the advice and service we have received since you took over our accounts last year.

With the substantial growth we have experienced in this financial year it has been very reassuring to have the professional support you have provided.

Yours sincerely
C S Jenkins
Director - Aztec Building Services Ltd

Dear Rob

Just to thank you and all your staff for the excellent service and help you have given with the accounts for my business. Throughout my working life I have had dealings with various accountants, but have found your service far superior and I cannot recommend your service highly enough.

Now that we are retiring and closing down our company, we feel that we should put on record our thanks to you and all the staff at Kellers for the excellent service in terms of the help and advice you have given us over our long association of over fifteen years.

The management of both our company and personal accounts has been exemplary. Without the expertise you have demonstrated we feel sure our business would not have prospered in the way that it did. Getting in touch with your company at the outset made the set up of the company a much less onerous task and saved us making any mistakes. Like many small companies, the financial management is an area that often seems to present problems but thanks to you it has not been any trouble to us. We would not hesitate to recommend your services to any other aspiring business.

Perhaps you would pass on our thanks to all your friendly staff our appreciation of their efforts.

I am writing to you in respect of the closure of my trading business and enclose the final paperwork. My wife and I would like to thank you for all your help and excellent services provided over the past 21 years, with personal attention provided at all times. It was always nice to know you were always there when we needed you. Many thanks to yourself and all of your staff.

Dear Rob

Thank you and all of your staff for all the work you have completed on behalf of TG Engineering UK and me, I was very impressed and pleased with the outcome of the tax work compiled by you and your staff.

I will not have any problem in recommending you and your team for any accountancy work to anyone in the future.

Please be assured that if I require any help and advice in my new venture you will be my first port of call.

Keller & Co have been managing both my personal and business accounts since 1996.

During that time I have found their team to be consistently courteous, knowledgeable and helpful.

They are always prepared to take the time to decipher complex financial and tax implications, added to which they can be totally relied on to proactively manage and prepare for the numerous deadlines imposed by the Inland Revenue: which is invaluable when running a busy consultancy.

I would like to take this opportunity to thank you personally for the numerous occasions you have given me help and advice over the last 16 years which has been most welcome and helped me a great deal over the years. However, it is also the manner in which I have been treated that has been an important factor for me and caused me to remain with you through this time. You have always taken time to explain things whenever I have been in doubt and your team have always gone out of their way to provide a friendly and efficient service. Whenever I have telephoned or visited your premises I have always received a friendly response from your team and they have never failed to resolve any problems I have had and provide a prompt response to any queries or action that has been necessary. On a personal note I feel we have become friends and I hope you feel the same way.

Please pass on my thanks to all your team including Sue and Vicki who have done a lot of my work of late. I will recommend you to all my friends and acquaintances when the need arises and I hope to remain in contact in the future albeit in a slightly less demanding way.

I am moving back to Hereford soon and I have decided that I'd like to move my accounts to another local accountant. The level of service you and your team have offered me has been second to none. It’s been comforting to know that the people dealing with may hard earned cash knew me well and that they were always available for a chat when I was home. If anything your exemplary service has shown me how much I appreciate a local place I can pop into and do business face to face, especially since I spend so much time away.

I’d like to re-iterate that you, Sue and Allison have been very good to me and I thank you all for the time and understanding you have shown my unusual circumstances, especially during the confusing transition into civilian life.

I have for well over a decade entrusted my company and personal accounts to Keller Accountancy Services Ltd. During all this time I have found them to be courteous, helpful and above all friendly. Indeed I consider them to be friends rather than just my accountants. There have been times when my side of things have been a bit chaotic and close to deadlines, and through all of this their attitude has not changed. Whenever I’ve called at the office, whether a consultation, or to collect or drop something off, if Rob has been there, he has always made his presence known and welcomed me with words of friendship.

It is without hesitation that I would recommend this company for anyone that has accounting needs.

Re: Keller & Co

I write with regards to the above company and can confirm that they have been our company accountants since November 2005.

During that time they have consistently provided a professional and efficient service with first class support and advice both over the telephone and in person.

I would have no hesitation in recommending their services, however should you wish to speak with me further I am available on 01454 272433.

Many thanks once again for your impressive services and friendship over the past 10 years or so, I look forward to remaining in touch in the future.

Dear Rob

Firstly let me wish you and your colleagues a happy New Year, and thank you all for your services over the previous year. I would like to thank you especially for your support of our mortgage application... We are now happily ensconced in our new home.

Dear Rob

We would like to thank you and all your staff for your time and effort in preparing our accounts. Nothing is too much trouble for you, everybody is very friendly and the advice you have given us is excellent. You have certainly helped us in many ways to save money.

Dear Rob

Thank you!

I followed up your suggestion of contacting *OMITTED* in Chipping Sodbury about my Home & Contents insurance and they have come up trumps. Not only have I got the cover I need, but also it's considerably less than I was paying before!

So thank you again!

Dear Rob

I feel a post retirement letter would be a great idea to thank you for your solid support and help whilst running my small business from start to retirement.

After working in the construction industry for 38 years giving faithful service to many different contractors, I was made redundant for the first time in my life at the age of 53. I decided not to look for further employment but to continue in the construction industry on a self employed basis, hopefully to the retirement age of 65.

On the recommendation of a friend who ran his own small business I arranged a meeting with you, we talked over my plans for the future, and you introduced me to a very helpful bank manager, and within a very short time my business was up and running. I successfully traded for 12 years without a hitch and finally sold my business on when retiring at age 65.

Your company looked after my annual accounts and personal tax affairs, and you or a member of your staff were always available when I needed some sound advice and encouragement throughout those 12 years.

On reflection your expertise in accounting and financial matters together with my sound knowledge of my trade and the construction industry in general made a success of my business, and I am pleased that you remain a good friend today.

Since our company's first day of trading, we have been delighted with the knowledge and service given to us by Keller & Co.

On every occasion that we have felt it necessary for guidance, the level of communication of all the members of staff has been excellent.

In one particular meeting with Mr Rob Keller, it became clear to us on how to drive our business forward. This was key to our business successes. He advises us on all our options, and relays this information to us clearly and simply so we can fully understand the implications of the decisions we make.

We would have no hesitation in referring any potential new clients, as we are sure that they will be as happy with Keller & Co services as we are.